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Privacy Policy

Last updated: September 10, 2025

1. Our Commitment to Privacy

Your Data Stays With You:

At Kandelstik, we believe your trading data should remain completely private and under your control. Unlike many apps that store your data in the cloud, Kandelstik runs entirely on your Mac and never transmits any of your information over the internet.

This Privacy Policy explains how we handle (or rather, don't handle) your data, and our commitment to maintaining your privacy as a trader.

2. No Data Collection

Kandelstik does not collect, store, or transmit any personal information about you or your trading activities. We do not:

  • Collect email addresses, names, or any personal identifiers
  • Track your usage patterns or app behavior
  • Store any data on remote servers or cloud services
  • Share information with third parties
  • Use analytics services or tracking tools
  • Require internet connection for core functionality

3. Local Data Storage

All data created and used within Kandelstik remains stored locally on your Mac. This includes:

  • Trading journal entries and documentation
  • Emotion tracking data and psychological insights
  • Trade setup configurations and strategy checklists
  • Chart screenshots and level extraction data
  • Analytics and performance metrics
  • Activity heatmaps and trading patterns

Your data files are stored in standard macOS locations and can be backed up, exported, or deleted using your Mac's built-in tools. You maintain complete control over your data at all times.

4. No Internet Connectivity Required

Kandelstik is designed to work entirely offline. The app does not require or use internet connectivity for any of its core features:

  • Creating and editing trading journals
  • Building visual trade maps on the canvas
  • Tracking emotions and psychological patterns
  • Analyzing trading performance and insights
  • Generating reports and heatmaps

This offline-first design ensures maximum privacy and security for your trading data.

5. Data Security

Since all data remains on your local device, its security depends on your Mac's security measures:

  • Use strong passwords and enable FileVault encryption on your Mac
  • Keep your macOS system updated with the latest security patches
  • Regularly back up your data to secure locations
  • Be cautious about sharing your Mac with others

We recommend following Apple's security best practices to protect your trading data.

6. Data Export and Deletion

You have full control over your data:

  • Export: Export your trading data in standard formats for backup or analysis elsewhere
  • Delete: Permanently delete any data you no longer want to keep
  • Backup: Create backups using your Mac's Time Machine or other backup solutions
  • Migrate: Move your data between Macs or storage devices as needed

Your data portability ensures you're never locked into our platform.

7. Third-Party Services

Kandelstik integrates with TradingView for chart screenshot uploads, but this integration is entirely local:

  • Chart screenshots are processed locally on your device
  • No data is sent to TradingView or any external service
  • Level extraction and analysis happens offline
  • Your TradingView account data remains private

8. Waitlist and Communications

If you join our waitlist for early access:

  • We collect only your email address for waitlist purposes
  • Your email is stored securely and used only for app updates and launch notifications
  • You can unsubscribe at any time
  • We do not share your email with third parties
  • Once you purchase the app, waitlist data is deleted

9. Payment Processing and Licensing

For app purchases, we use secure third-party payment processors:

  • Payment information is processed securely by our payment partners
  • We do not store credit card information
  • Transaction data is handled according to payment processor privacy policies
  • After successful payment, you receive a license code via email
  • You can access your customer portal to manage license activation
  • The customer portal allows you to activate/deactivate devices as needed

Free Trial: Everyone has access to a 14-day free trial to explore Kandelstik's features before purchasing.

10. Updates and Support

When you contact our support team:

  • Support emails are handled confidentially
  • We may ask for app logs or screenshots to help troubleshoot issues
  • Support data is deleted after resolving your issue
  • We do not retain personal support correspondence long-term

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will:

  • Notify you via email (if you provided one for waitlist)
  • Update the "Last updated" date at the top of this page
  • Post the updated policy on our website

Your continued use of Kandelstik after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@kandelstik.com
  • Support: support@kandelstik.com
  • Website: https://kandelstik.com

We are committed to addressing your privacy concerns and will respond to inquiries within 48 hours.

13. Your Rights

Under applicable privacy laws, you have the right to:

  • Access: Know what information we have about you (though we collect minimal data)
  • Deletion: Request deletion of any personal information we hold
  • Portability: Export your data in a machine-readable format
  • Correction: Request correction of inaccurate personal information
  • Objection: Object to processing of your personal information

Since Kandelstik stores all data locally on your device, you already have direct control over these rights.